FAQs

Naija Service Contractors and Artisans Frequently Asked Questions

Below is a list of frequently asked questions (FAQ), our way of assisting with some of the inquiries we receive daily as an artisans service provider in Nigeria.

Kindly contact us if this FAQ doesn’t address your question.

Service Questions

Our artisan service workflow is simple and straightforward.

  • You make your request through any of our contact channels.
  • We provide a suitable quote.
  • We reach an agreement on the project, and you pay.
  • When we receive your payment, an artisan will visit your destination to complete the job.
  • Our artisans leave when you’re satisfied with the job, and you can provide a review of the service delivery.

How fast we will reach your destination depends on your specific location and schedule. When you place a request, we will work with the vetted artisans and let you know the earliest time available.

You have three options;

  • Labor Only
  • Material Only
  • Labor and Material

If you select “Labor and Material,” for example, we will work with the artisan to provide both the service and materials. We ensure all our materials are provided at affordable market rates that’ll suit your budget and unique needs.

You can select “Labor Only” as service scope while placing your request on naijaservice.com. 

Yes. All our workers get vetted to ensure that they are professional and experienced in the specified service area, and they have the right tools and skill set.

Yes.
Please include as much information as possible in your service request so that we can provide a more accurate quote.

We provide two weeks guarantee within which customers can let us know if they have issues with the service that has been provided. 

Based on the details of the complaint, we will work with you to rectify your concerns. It would be best if you also left a review of the artisan on our website.

From experience, we have a high customer satisfaction level, which is why clients come to us when they wish to get the best service.

Yes.

We work weekends and evenings. We receive requests on public holidays but don’t guarantee availability until after public holidays.

Not at this time, but we are developing an emergency squad to provide emergency services.

Yes.

We offer project management and consulting services for larger projects. 

When you send a request for large projects, we will assign a project manager who will reach out to you for details.

When we review your service request and location, we will send a vetted and suitable artisan to your location to handle your project. 

At this time, we provide services in Lagos, Nigeria, only. We are working to include Abuja and Port Harcourt in the coming months.

Every other state in Nigeria will be added with time.

Yes.

We provide a two-week guarantee within which you can let us know if you have issues with the service provided.

Beyond the two weeks, we conclude that you’re satisfied with the project.

Yes.

We only send artisans who have been vetted by our team, and we have verified the identity and home/office locations for all artisans on our network. Our mantra is Trust and Safety.

Payment Questions

Go to naijaservice.com and click Request Service. 

This will enable you to enter details and pictures of your service request. 

When we receive your request, we will send you a vetted quote based on your project’s nature and location. We will send you an artisan after you make the payment.

Yes. You can.

However, you’ll inform us two weeks beforehand.

Yes.

You will get a quote after we receive your request. 

You can make payment either through bank transfer or debit card on the Paystack platform.

Immediately we get your request, we will connect with vetted artisans that are available for your location. The exact time of arrival will depend on the completion of payment and your schedule. Please include details of your availability when you place the request.

When you receive a quote from us, you will be able to make a payment either using a bank transfer or debit card via Paystack.

General Questions

Our mantra is Trust and Safety. 

We are continually expanding our network of artisans to ensure that you have access to vetted professionals for your service need and location.

Whatsapp/Phone us on 0704-121-3534
You can send us an email using our Contact page

Yes, we do!
23. Dopeolus Street, Allen Bus Stop, Ikeja, Lagos State

At this point, we cover just Lagos. We will extend our network to Abuja and Port Harcourt over the next few months. Other states will follow later.

Yes, our mantra is Trust and Safety. 

This is why we ensure that all artisans on our network are vetted in terms of their location, profession, and past record.

We’re highly reliable and won’t disappoint you.
Don’t worry; you won’t experience the famous artisans’ “Amaka” attitude.
All our artisans are vetted in terms of their profession and past records and have reputations for being reliable and consistent.

When a project is completed, you will be asked to create a review of the Naija Service artisan on the website.

You can find us on Facebook and Instagram as Naija Service.
You can also Whatsapp/Phone us on 0704-121-3534

Artisans, Handyman and Skilled Workers FAQ

What a good artisan charges in Nigeria will vary depending on the size and nature of work. It might also depend on your location.
Please view our pricing page to get estimates for different artisan jobs in Nigeria.
You can also call or Whatsapp us on 0704-121-3534 for unique projects.

Finding a reliable handyman, skilled worker, or artisan in Nigeria can be challenging. You can either look out for trusted artisan service providers like Naija Service or go by recommendation.

At Naija Service, we have an extensive network of verified artisans and skilled workers, which we are increasing daily.


You can confidently hire an artisan in Nigeria from our website by requesting a quote now.


Reach out to us via email/call/Whatsapp for assistance!

You can get good/reliable artisan workers, skilled workers, or handyman in Nigeria by using the Naija Service platform.


At Naija Service, we have a vast network of artisans and skilled workers, which we are increasing daily.


You can confidently hire an artisan in Nigeria from our website by requesting a quote now.


Reach out to us via email/call/Whatsapp for assistance!

You can get good/reliable artisan workers, skilled workers, or handyman in Nigeria on the Naija Service platform.


At Naija Service, we have an extensive network of artisans and skilled workers, which we are increasing daily. 

You can confidently hire an artisan in Nigeria from our website by requesting a quote now.

Reach out to us via email/call/Whatsapp for assistance!

Finding construction workers and artisans in Nigeria can be difficult; however, Naija Service can help you get the best artisans.


At Naija Service, we have a wide network of construction workers, artisans, and skilled workers, which we are increasing daily.


You can confidently hire construction workers in Nigeria from our website by requesting a quote now.


Reach out to us via email/call/Whatsapp for assistance!

Kindly contact us if this FAQ doesn’t address your question.