Our artisan service workflow is simple and straightforward.

• You make your request through any of our contact channels.
• We provide a suitable quote.
• We reach an agreement on the project, and you pay.
• When we receive your payment, an artisan will visit your destination to complete the job.
• Our artisans leave when you’re satisfied with the job, and you can provide a review of the service delivery.

How fast we will reach your destination depends on your specific location and schedule. When you place a request, we will work with the vetted artisans and let you know the earliest time available.

You have three options;

• Labor Only
• Material Only
• Labor and Material

If you select “Labor and Material,” for example, we will work with the artisan to provide both the service and materials. We ensure all our materials are provided at affordable market rates that’ll suit your budget and unique needs.

You can select “Labor Only” as service scope while placing your request on naijaservice.com. 

Yes.
Please include as much information as possible in your service request so that we can provide a more accurate quote.

We provide two weeks guarantee within which customers can let us know if they have issues with the service that has been provided. 

Based on the details of the complaint, we will work with you to rectify your concerns. It would be best if you also left a review of the artisan on our website.

From experience, we have a high customer satisfaction level, which is why clients come to us when they wish to get the best service.

Yes.

We work weekends and evenings. We receive requests on public holidays but don’t guarantee availability until after public holidays.

Not at this time, but we are developing an emergency squad to provide emergency services.

Yes.

We offer project management and consulting services for larger projects. 

When you send a request for large projects, we will assign a project manager who will reach out to you for details.

When we review your service request and location, we will send a vetted and suitable artisan to your location to handle your project. 

At this time, we provide services in Lagos, Nigeria, only. We are working to include Abuja and Port Harcourt in the coming months.

Every other state in Nigeria will be added with time.

Yes.

We provide a two-week guarantee within which you can let us know if you have issues with the service provided.

Beyond the two weeks, we conclude that you’re satisfied with the project.

Yes.

We only send artisans who have been vetted by our team, and we have verified the identity and home/office locations for all artisans on our network. Our mantra is Trust and Safety.